Privacy notice

Last updated: 15 October 2026

This notice explains how HomeDash ("we", "us"), operated by MB Computers, a sole trader based at 5 Rattray Crescent, Wishaw, ML2 9RE, United Kingdom, collects and uses personal data. We are the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect

• Enquiries: name, email and message when you use our contact form.
• Account data: name, email, billing details and your instance settings when you sign up.
• Instance data: the configuration and device history stored in your Home Assistant instance. This is yours; we only access it to provide support when you ask us to.
• Technical logs: IP addresses and request logs kept for security for up to 30 days.

Why we use it (lawful basis)

• To reply to enquiries and provide the service (contract / legitimate interests).
• To bill you and meet legal obligations (legal obligation).
• To keep the service secure (legitimate interests).

We do not sell your data or use it for advertising.

Where it's stored

Your instance and backups are stored on servers located in the United Kingdom. Your data is normally kept in the UK. Any processors we use are bound by data processing agreements, and if any provider ever processes your data outside the UK, we make sure appropriate safeguards are in place (such as UK adequacy regulations or the International Data Transfer Agreement).

How long we keep it

Enquiries: up to 12 months. Account and instance data: for as long as your account is active, then deleted within 30 days (backups within 90 days). Billing records: 6 years, as required by law.

Your rights

You have the right to access, correct, delete, restrict or object to processing of your data, and to data portability. Email hello@homedash.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).